Thursday, July 3, 2008

Rewrite emails to be positive and remind bosses you are an equal

I think an integral part of my success is that I have a very optimistic outlook on life! It goes hand in hand with passion, and if you give off negative vibes, you will never be successful. People don't want to be around negative people because it saps all of their energy and makes them feel like crap.

Negative people are WAY worse for your team than you think. Most people think the negativity is confined to that one employee. Not true. Negative people are like a virus, they spread negativity to everyone on the team. As a result, people have their energy drained and feel crappy and perform crappy. When I deal with the Naysayer, it often saps so much of my energy that I do not want to publish my article anymore, much less work on it! Basically she finds all the self doubt in my entire soul and puts it front and center. Please please don't be that negative person. You don't want to suck.We need to start doing the little things to be positive. Here is an email I found myself writing today:
I think I found all the major timeshare companies information. However, I did not manage to find emails for all of the contacts. Is this ok? If you want me to make any corrections, let me know. Otherwise, what should I do next?.
I read it over and it sounded pretty negative to me, like I didn't do a good job. I actually spent a lot of time reasearching, and I think I did a pretty good job. So I rewrote the email.
I researched all of the major timeshare companies information. I manage to find emails for almost everyone, but am still missing a few. It's like looking for a needle in a haystack, but if I manage to find them I will let you know. Can you let me know if I should start on other companies on the list (the non-major ones) and if so, which ones? Or, if you need help on something else, Let me know!
20Something TakeAway:
  1. It's rewriting everyday emails that will make a difference. Each time you communicate with someone, you should convey a feeling of accomplishment and positivity. Not only that, the first email says, "I finished 90% of my task, and I can't do the rest, so I'm stopping." The second one says, "I finished 90% of my task, the remainder is very difficult, but I will work on it just for you"
  2. You are a chainsaw for work. Almost all employees do their one task and say, "I'm done!" Then they surf Facebook until they get another task. You will really differentiate yourself if you are very productive and get a lot done. Generation Y is so good at getting stuff done that we can do twice as much work as anyone else. Don't be a slacker, go full force ahead and embarrass the rest of the team by how much more work you can get done than they can.
  3. Subtly remind that you are helping them. Look carefully, I said "if you need help on something else". This reminds them that I'm not slave labor, and don't treat me like one. Instead, I'm a benevolent friend that is assisting you with something. Never give the impression that you are below them, even if you are.

3 comments:

LaRee said...

SO TRUE!! I am printing this out and keeping it in mind whenever I write an email for work.

Sincerely,

Your first blog-follower-stalker-fan-person.
lol.

Jeff Yang said...

In a previous post you say to seek out the Naysayer, but in this post you say not to be the Naysayer.
I agree with both actually.
The Naysayer is beneficial, but can hurt their careers by doing so.
I wonder if there's an area in the middle where you can get the positives but not the negatives.
Maybe it should be something like "be willing to give frank advice and opinions, but only if the recipient wants you to"?

yao said...

hey! i've been following your blog for much longer than laree! (i think?)